Pick up

For your convenience all pick up orders will be ready at our Flagship store in Chestnut Hill, PA store within 24 hours. You will receive a phone call once your order is ready for pick up.

 

Shipping

We gladly offer FREE shipping on Standard delivery on all orders over $75.00 and a $10.00 flat shipping charge for Express delivery on all orders over $75.00.

 

Method Estimated Delivery Time  Cost
Standard 3-7 Business Days $3.95 on orders up to $25.00
    $6.95 on orders up to $75.00
    FREE on orders over $75.00
Express 2-3 Business Days $13.95 on orders up to $25.00
    $16.95 on orders up to $75.00
    $10.00 on orders over $75.00

 

All orders are shipped from our Flagship store in Philadelphia PA, via USPS, within 48 hours. 

 

Returns

Please contact us via email [email protected] if you’d like to make a return by mail or in person. We cannot process any returns without previous authorization. 

 

Returns are accepted within 14 days after arrival for refund or  exchange Items must be in original condition, and accompanied by the receipt.

 

El Quetzal is not responsible for any damage that occurs in return shipping. Original shipping and handling charges are non-refundable and the customer is responsible for all return shipping fees.

 

 

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El Quetzal

  • Welcome to El Quetzal Chestnut Hill and it’s two sister stores located in the boutique neighborhoods of Philadelphia’s Mainline and Princeton, NJ
  • 215 247 6588
  • [email protected]
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